What has happened to Boots? The worst customer service I have ever encountered. False advertising left me being financially disadvantaged. Hours of unanswered complaint emails over two months. Finally received a letter from a Mr Harrison admitting liability but not offering any compensation. This company offers zero customer service and their Google reviews confirm I am not alone. Their stores are tired and unstocked. I don’t think it will be long before they disappear from the market place, I will never shop here again.