Had text message to say repeat prescription was "ready", went into collect the following day and told it was NOT ready, showed them the text, they said they'd process it while I waited. It was then explained to me the "ready" didn't actually mean "ready" to collect, just that it would be "ready" to collect on the date 1 month after the last prescription? After a debate on the meaning of words I was informed that "ready" in prescription terms was different according to Boots English dictionary
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