Fiona
Boots pharmacy need to change their policy with reference to pharmaceuticals that are not permitted over a certain age. I went to the Sheffield Drakehouse branch to buy canesten cream and was asked, in front of other customers, how old I was. I replied 56, and asked why only to be informed that they cannot sell to anyone over 60. First of all, why the hell is it acceptable to ask someone their age and then insult them by basically admitting you think they look older than they actually are. Surely it would have been far more tactful to ask if the purchase was for someone aged 60 or over?? Come on Boots! You are more expensive than other chemists and I'm rapidly running out of reasons to stay loyal. I will never buy from that particular pharmacy again. Such a shame as the rest of the staff have always been fabulous.
6 years ago
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