I just received my Boots delivery and there were 4 items missing. When I phoned Boots they told me that the rest of my items were being sent separately. WHY? The 2 items I received were rattling around loose in the box and the day cream had come out of its box slightly leaking. So not only did they not protect my items (leaving them to rattle around inside the box) I had to stay indoors even longer because they had split my delivery into 2 separate deliveries! I will stick with Yves Rocher in future they are fantastic. Won't be using Boots again.