I have visited Boots in Dorchester Dorset on three separate occasions lately and had the misfortune to have the same miserable young woman on the cosmetic counter deal with me. She showed no interest in actually helping me, pointing out what I asked about when approached and never once looking me in the eye nevermind giving a smile or welcome. On once occasion I needed to exchange an item I had bought in error and she was very rude and brusque. Boots need some secret shoppers to visit and see just what I mean, she won't be hard to spot, all the other assistants are generally helpful and friendly.