Pammy
I always thought Boots was a brilliant shop until today. I had numerous coupons and one was particular for double points two uses. I spent money and yes got my double points. 5 minutes later I found some other make up I would buy. At the till I was looking to use the second double points on the same coupon. I was told that it ( the coupon) couldn’t be used on the same day. How absolutely ridiculous. I rang the customer care at Boots and was told it is terms and conditions. It does not state this on the coupon or on the till receipt. I have requested to be taken off the mailing list for coupons, I am able to buy my make up on line and other goods from Superdrug or even Tesco (which both have loyalty cards. I shall not by from Boots again as a matter of principle Boots you have lost a good customer. LOYALTY HA HA
5 years ago
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