Had a prescription with Boots Health Park Truro for 3 months. Have been waiting for them to call me to let me know when the item is available. After chasing them several times I finally went in on Saturday to find out the status of the item required only to be told that they can longer obtain this particular thing. Staff member told me that other people have been switching to a different brand. So I asked why they hadn't called me to let me know so that I could also switch brands. Staff member told me they were very busy, there was nothing she could do, I should go back to my GP and she walked away leaving me staring into nothing. Gosh I haven't had customer service like this since Homebase in the early 90's.