Disappointed with my visit to the Ferndown store today, went in after advice on multivitamins and iron supplements, I walked in, asked the lady behind the till for advice, started explaining what I needed help with and she rudely interrupted me and said 'I am not a pharmacist, I cant prescribe or recommend medicines/supplements, you need to go to your doctor for that', she then went on to give me advice she had purely collected from her own life experience. I am disappointed that your staff are not trained in their products, in a shop full of medical supplies and drugs, in order to sell them safely, correctly and have customers leave happy and satisfied.