Totally disgusted and appalled. went to Scunthorpe optitians over 3 weeks ago had eyes tested told needed varifocals was told that I needed to spend £400.00 on a pair that did everything and if not right then come back no worries was even measured by their specialist in there. Waited over 2 weeks for them saw another member of staff who so called measured them was told could not see properly and was told to go away and try. returned 2 days later complained someone checked and said the lenses were placed in wrong position and I had to see someone else in few days. returned saw same specialist saw on day of purchased every excused was heard from her and when I asked for refund was told no sorry exchange of glasses only this was not mentioned at time of purchase which we complained about and she wasn't bothered. was told actually I don't need varifocals just a distance pair so why did I pay all this money was told that they would give me same glasses with distance lens and another as a spare this does not add up to the £400 I paid totally ripped off not happy they don't care at all.