I visited your Cromer branch yesterday 2nd May 2019. I asked the girl at the counter if they stocked Boots No 7 lip balm, in a tube. She replied have you looked. I said I don't know where to look. She then took me to the lipsticks. I explained it wasn't a lipstick it was a lip balm. She then said no. So I left. I don't think was good customer service at all.
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