I have been using Boots at manor surgery Redruth since it was incorporated into the surgery with no problems and wonderful, caring staff. However, since the introduction of new/temporary staff the standards of service have plummeted with the result i no longer feel i want my prescriptions supplied by Boots. Twice in 10 days, i have been made to wait in excess of 30 minutes for prescriptions i had ordered 8 days prior to collection because they had'nt been made up. I was told the prescription had not come through but quickly changed their mind when i presented the proof that the order had been prescribed and sat in the computer for several days unchecked. Its sad that this pharmacy has gone from 5*+ to 1*. I'm far from impressed.