I find my local Boots (situated in the Intu centre, Uxbridge) brilliant. It says something about an organisation when you have the same staff in place for a long time who come to know you. Also, fantastic periodic offers. I've just purchased 'three-for-two' No 7 serums, got a £10 voucher to reduce the cost further AND lots of points due to a further offer for my Boots loyalty card.