HJC
Six people behind the counter and one on the service desk. There is a new "express " collection till but this week nobody has manned it. Nevertheless the outlet has allowed two queues to form.So people who have received a text to collect do not get any service at all. For months there has been no supervision of the service tills. Yesterday there were upwards of 20 people waiting,chaos behind the desk and no reasonable prospect of service though I visited three times. When my meds arrived they had been wrongly dispensed. I was told to wait back in the queue. I queried this with the pharmacist on duty. He was totally unconcerned and told me to complain to head office if I was unhappy. I collect regular monthly meds but I cant tolerate this waste of effort and time so will be asking for my meds to be dispensed elsewhere.
4 years ago
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