Ordered for the first time from Boots Photo and it was highly disappointing. After ordering - and paying - for my photos, they were not there for collection on the pickup date. Rather than being able to tell me where the photos were - or sorting the issue out - Boots customer service just suggested I 'wait a few days' and 'call the pharmacy to check myself before I pick them up'. Not good enough. There are so many places to get your photos printed - I wouldn't recommend going though Boots Photo.