Ordered for the first (and the last!) time using Boots Online Prescription Service. Wrote a complaint letter dated 11th July (and various emails before that) and still no response! Will never use this service again, reasons being:- They posted a controlled drug in the post, part of my order delivered to the wrong address, then the other part of the prescription disappeared and according to them I never ordered them in the first place even though I had received part of it, I had to track it down myself, no knowledge how to use their computers, misleading information on their website regarding their app and online service and when I sent them a second complaint letter chasing the first and they called me (silly me to think it was them apologising) they asked where I would like my prescription delivered to!!!?? I replied prescription, what prescription!? I haven't used you for months! DREADFUL DREADFUL DREADFUL, keep well clear of them.