Waited over 40 mins o buy a bottle of perfume. No service available, Eventually the lady from No7 helped me with my purchase her name was Shazia. Great service. You have a employee small petite with bottle dyed blonde hair who was so rude and uninterested in my problem. Really does need to go on a customer service course. Watched 4 customers leave the store as there was no one serving at any counters and no help was available, I shall in future go to other perfumery stores where they are happy to take my money. Spent £81.99 not to be sniffed at. Awful.