I purchased a Dyson air wrap and Dyson hairdryer from Boots and I did not want the air wrap, so tried to return it within the 30 day period. They sent it back to me saying it was used, but it wasn’t, now I have an expensive airwrap still in the box. If you purchase anything Dyson, get it from Dyson, as they have a 35 day return whether you have used it or not.