Online order, delivered to store. They sent the wrong items. Okay, people make mistakes, but the process to put this right was appalling. A ten email thread, just to get to the point where I am told that I have been refunded and will get my money back within 3 to 5 days - or 14 if you believe yet another email that arrived at the same time. Oh and they’re deducting my Advantage Card points - petty, much?
