I was away for New Year and left my Clarin’s moisturiser at home. Thought not a problem would pop into Boots and ask for a sample to tide me over. There was no one on the Clarins counter so I asked the girl on the counter opposite, who was doing nothing and said girl was on holiday, go to Debenhams quite rudely. I walked down to the Bare Minerals counter to ask a question lovely girl called Annabel who was very helpful. I explained what had just happened she said that they didn’t have a Clarins consultant at the moment she left before Christmas and bless her got a pot and put some cream in it for me off the Clarins counter. She has changed my review from no stars to 5 ⭐️ why couldn’t the girl before if offered to do it. The other counter behind Clarins gad 5 staff just chatting not good