The queueing system in Boots Brent Cross London pharmacy is terrible, or rather non-existent. There is more than one counter, but signs for prescription drop off and collection are in between counters, so it's unclear which counter is which. To complicate matters, the queue for appointments such as flu jabs is at the same place. There's no separation of queues, no queue barriers, no number ticketing system to say who's next. It's been like this for years, and every time I have to go there, people are complaining about it, yet they've done nothing to improve it. Awful.