I bought several cans of toiletries in the Enfield Town store which were put into a small bag. The bag broke in the street outside and 3 products were dented. When I went back to explain what had happened, although they were replaced, I was treated like a nuisance. No apology was offered and I was told they didn't have any bigger bags which simply isn't true as I saw other customers being given them at the checkout. I really don't mind that the bag broke but a little courtesy goes a long way.
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