This morning I went to Boots in Malvern to pick up a prescription that had been there a couple of weeks. The Pharmacist said that I had already picked it up, I did not think I had so he took another look and found the prescription, No apology what so ever I had another one to pick up as well and he said it would be ten minutes so I went and done my shopping and returned. When someone in his position tells you that you have already received your medication when you know you haven't it makes you worry a little especially as I am 65 yrs this year and I have worked with people who have dementia. A little thought before he spoke would go far or even an apology.