Surprisingly really unhelpful.
Rang up to ask for an overlap in pill deliveries for my mother, so that instead of her running out every month and having no pills to take for one or two days, there is a delivery in the week before to provide ongoing access to pills. The pharmacist said no.
I wasn't given a chance to explain that I am a registered carer for my mother, who has dementia, and that I have lasting power of attorney for health and welfare.
It seems strange that I am allowed to pick up prescriptions for my mother, with no proof of identity checked, but I'm not allowed to ask for a delivery date to be moved by a couple of days.
I've now had to write to her GP to intervene on my behalf... surely not a good use any GP's time.
Posted 1 month ago
Boots is rated 2.95 based on 1,226 reviews

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