Their online shop requires an update. Currently boots has a limit on the amount of orders per item but their online store does not notify you on checkout. This has led to an inconvenience where they have cancelled my order and was told that I have not been charged but in statement it says that my money is still on pending. This may not be entirely Boots.com fault but it should be taken in to consideration that this is a result of having a limit of a number of order per item. This can easily be avoided by having a notification on the quantity section of the online shop of the limit. (E.G quantity does not go up after xamount). I would have spent my money on other items on their online shop but I have yet receive my money back from pending which my bank notified me that boots.com have yet to cancel my payment for the process to be quicker otherwise I will have to wait for the pending process to expire which a week. I love shopping on boots but with limitations that is enforced after a customer has clicked on buy only to be emailed that it has been cancelled...... In these cases I think you should take the money out of our bank and issue a refund for a quicker proccess.