Initially, I ran into an issue where a standard USB cord wouldn’t fit when plugging into the Samsung Galaxy A9+ while mounted — something that would have been helpful to know upfront, perhaps with a recommendation for a right-angled cable. However, after contacting customer service, they quickly addressed my concern and provided a solution. I’ve used this company’s products in the past without issues, and I continue to appreciate their solid construction and functionality. I’m pleased with how they handled the situation and will continue to be a customer
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