After quite a few problems (finger problems mainly) my alarm is installed and working properly. The web site and ordering process is excellent and the delivery prompt and timely. The packaging of the components is first class and installation relatively easy. The problems came in the fine detail so I had to lean very heavily on Boundary support quite a few times in order to resolve problems and finally get things working as I wanted. This was a replacement for an existing, wired system so my expectation of it operating in exactly the same way as the old system was misplaced. However, with support from Phil and Leslie, I was able to overcome most of the problems and am extremely satisfied with the outcome. Some of the hub-based functions could be improved and I have assurances that work is being done to improve the functionality there. Overall, I am pleased with my system and have no hesitation in recommending Boundary to others.