I have followed progress of Boundary & their product suite since they first begun crowdsourcing. From the get-go, I was super impressed. Although I'm yet to purchase, I have spent a lot of time comparing/reviewing 'new-tech' systems from multiple providers. Contacting Boundary for assistance & clarification over the last few weeks has been crucial in decision making and on the first occasion I was astonished at how quickly they got back to me. Every interaction since has been of the same outstanding quality. Worth noting - monthly paid plans to support this system are affordable, value for money (IMO) and also a fraction of what some other providers charge. There is an immense focus on Customer Experience from this company - quite remarkable versus the vast majority of modern-day organisations; in fact, I can't think of any other company I've dealt with who are so efficient and genuine - I have worked in Customer Experience roles in influential positions for Blue-Chip organisations so know how rare this is, and also, how difficult it is to achieve on a consistent basis - Boundary have set a very high bar, and added to their outstanding product offering, Customer Service/Care is (and should be) a deal-breaker. It's reassuring. Although I haven't yet purchased (waiting for some outbuildings to be completed before replacing current alarm system with Boundary), the team have been wonderfully helpful, but, importantly, there has been absolutely zero attempt to procure a sale, pressure me into fast-tracking my purchase, or trying to directly influence my potential spend value. I really value that approach and believe it's the 'right' way to treat potential customers - many others, I know from experience, share that belief. As can be seen from other reviews, Boundary just like everyone else are not immune from issues, however they have clearly and repeatedly demonstrated their genuine willingness and ability to deal and resolve all as swiftly and suitably as possible. Top marks. This is not a 'paid' review - but it is authentic, warranted, and purposeful; I honestly, and fully, recommend wholeheartedly.