Had one or two issues setting up. But an exchange of a few emails between myself and either Phil or Leslie got it sorted. They were very understanding and really quick to reply. Ended up I had a faulty contact sensor so they sent me a replacement. I also accidentally damaged the hub bracket on the install,and they were kind enough to send me a new one,even though it was my fault. Really good customer service. Hopefully everything will go smoothly now it's all set up,but don't doubt that if I do get any further issues,they should be resolved quickly. Overall everything works as it should,and looks to be a quality bit of kit.