They will not help me resolve this issue besides saying I can not refund you as our previous colleagues have said so already. Truly disappointing experience, spent over one and a half grand with box.co.uk as first time customer which I thought they would be a good store due to reviews and such. Before I had an issue with delivery which I went to fix and paid for next day after waiting for a few days. Then when the items arrived, the graphics card was missing from the box, I have spoken to them for the past week and they said they have spoken with dpd that they can't find it and such. So basically assuming they cant find it, it means they have delivered it? It's ridiculous if that's the conclusion you are gonna have because I have not received the card and I want a resolution for what service I have paid for without getting the product I wanted. I want my money back so I can take my business elsewhere and want further action taken because this isnt good enough if you are just gonna say there is nothing you can do. Otherwise advise me on what actions I can take against you guys because my money is gone with no product in hand which isn't very funny at all