If i could give 0 stars i would, awful customer service , bought a Ryzen 5 processer , when it was fitted it never worked at all , explained this to box that i wanted a refund sent it back they said cause we fitted it , not entitled to refund , but i explained i had to fit it to see if it worked , not interested at all i explained its within the 30 days for a refund ,got know where , im taking this to a small claims court as this was bought for my autistic sons computer , and this has caused considerable stress and anxiety to him ,box should hang their heads in shame ripping people off .