I brought from Box for the first time - NEVER AGAIN
I spent well over £1k and paid for express shipping. I wish I'd brought from someone else! Don't believe anything on their site about DPD and tracking information. They haven't supplied the tracking information for my order - THAT IS SUPPOSED TO BE DELIVERED TODAY! I wanted to adjust the delivery date, but it's supposed to be too late now, maybe? IDK! Apparently they don't know anything either! I've contacted them by email, live chat, and phone.
Has it been shipped - don't know maybe
What's the tracking info - don't know
When will it be delivered - today, maybe
Which courier - don't know
When will you give me the tracking info - probably in 24hrs?!?!
Yes, that's right, they'll give me the tracking info AFTER it's supposed to have been delivered!
Spoke to "Connor" on the phone, unapologetic, rude, bad attitude, claimed the statements about DPD and delivery on their website didn't exist.
It's now 4:30pm - NOTHING. I've got someone waiting around at the address, and I'm not able to tell them anything about the delivery!
I WILL NEVER BUY FROM BOX AGAIN!
3 years ago
Box.co.uk has a
4.3
average rating
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