Purchased satellite broadband from these guys just a tad over 12 months ago and have had no end of problems! Promised upto 20Mb but (if it worked) it was more like (1-2Mb). I made several calls over the 12 month period because of long periods of the system not working at all and I can tell you there customer service is non existent for the satellite side of things and they are clearly taking people's money for something they know nothing about!! I have paid £50 per month and £350 equipment purchase so almost £1000 and feel completely ripped off! On my last call to them they have just told me the equipment has packed in and I need to pay over £200 for replacement kit as wait for it................It has just run out of warranty by a matter of days!!!! Funny that! To add insult to injury I have just had an email saying they have had no logs of my calls over the last 12 months and I am basically making things up! Don't do it! If you do log your calls.