My machine broke after 11 months - the power simply stopped working. I sent the product back extensively wrapped in bubblewrap. Box took 3 weeks from when I told them the machine was broken to tell me that my machine was smashed by their courier - 3 weeks of chasing them and them not replying to me to tell me what was going on. Very suspicious behaviour and terrible customer service - avoid this company at all costs!
9 years ago
Box.co.uk has a
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