Recent transaction was faulty on delivery, they collected the parcel, and now nearly a week later they refuse to answer emails or give any indication on whats happening with the returns process, after sales/customer service is shocking, be very careful if you get a problem, its likely you won't get any help in resolving it as you can't physically talk to anyone, only email them .... which they don't answer, I am now having to go to the bank to chargeback the transaction as they fail to respond.
9 years ago
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