I bought a product on the information provided on the website (that it could print A3). Once I received it, it could only be used by installing the ink of course, but it was only once I had used it that it became apparent that the A3 printing function was only one sheet at a time, which was not suitable. I called and complained about the inadequate information on the website but was told nothing could be done and that the machine could not be returned as the ink had been installed. So, I have a printer I don't want - another reason not to buy from the internet.