I won't be unfair since the product overall is good. It runs well and I am using it as intended. However I can't believe there is much quality control in this store since the ports and jacks on the back of the tower aren't aligned therefore making me unable to use any of the jacks. The only option given upon complaint was to return the product which is too inconvenient due to me using it for work. I am disapointed in the quality of build and testing prior to being sent out as I don't think this would have been a hard fix or difficult to spot. I guess someone could't be bothered the day my build was completed which is unfortunate. Still I've given a normal rating as everything else is spot on.