Customer Service are severely under trained. All you get are copy and paste replies. They also offer replies within 24 hours that's nonsense I've waited upto a week on many occasions. Cash out is massively flawed. "Enhanced Offers" are massively false. For example if they offer a double at 2/1 instead of the price of 6/4 etc you can be sure if you manually input the double on a betslip it would've already been 2/1. Virtual racing is flawed when you win frequently they begin voiding wins and claiming technical error. They are also highly undertrained of Responsible Gambling. Prices are also lower than all competitor's and loyalty is never rewarded. The ACCA promotion (place 5 get 1 free) is also falsely advertised. Its place "Only one ACCA per day qualifies". So for example you could place 20 accas over 4 days and get nothing. This has been reported to the commision. Basically to summarise leaving Boylesports was the best bet I ever made. Literally all they are used for now is penny gambling when I can't be bothered walking to PaddyPower (Who make these guys look so so average)