I enjoyed boylesports for the first few months until I joined the VIP "Premium" scheme. The scheme is that premium you recieve less than 1/100th of your total stakes. One month I placed bets of £4800 and recieved a £20 bonus which is really dissapointing. I have also been told there is no opt out of this scheme, So why stay with this bookmaker and spend 5k when you can spend £20 a week on another site such as sky bet and with the free bet club recieve a weekly bonus amongst others. You also cannot cash out the bonus you have qualified for but instead need to wait till the start of the month not even a day early. I also had an issue where the odds change but instead of offering you the new odds it automatically took the new odds and placed the bet....for example the odds are 6/4 on a tennis match and between the in play pause another player gets a point, It will change to 9/4 but instead of offering you this it will just place it which I think is wrong. The Staff on the site are very helpful at times but instead of answering direct questions they always refer to the same terms etc instead of giving an honest opinion. Being a loyal customer I feel as if boylesports have no intention of trying to hold on to exisiting customers and put all there effort into new customers, This gives me no incentive to stay. A few months ago I would have reviewed this as 5 stars but its increasingly getting worse and I think I may need to go elsewhere. watp2010@outlook.com