I recently placed my first order with brakecrafters, hadn't heard about them before. I received my first order (caliper and master cylinder rebuild kits) within 3 days. The order was packaged nicely, each kit came with grease and stickers (my kids love stickers) and kit-specific instructions/tips. They offer a support phone number (I didn't need to call) and a few very detailed YouTube videos for rebuilds. The parts fit perfectly and operate smoothly. I placed another order a few days later and was equally impressed. I have already recommended brakecrafters to my friends. I would love to see their product offering expand to include brake hoses (they are hard to find for older Honda CBs).