Brakecrafters Reviews

Name: Brakecrafters
Address: 650 Olympic Drive, Olympic Drive, 650 Olympic Drive, Olympic Drive, Troy
Rating: 4.86

4.9 Rating 1,959 Reviews

97 %

of reviewers recommend Brakecrafters

4.9

Based on 1,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

Write Your review

Tell us how Brakecrafters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brakecrafters 5 star review on 31st May 2025

Heather R

Brakecrafters 5 star review on 15th May 2025

Jenny M

Brakecrafters 5 star review on 4th April 2025

Aaron F

Brakecrafters 5 star review on 24th March 2025

Clayton A

Brakecrafters 5 star review on 20th March 2025

Jonathan P

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything iv ordered has arrived fast and always right parts. Very easy online site really helps the whole process. And parts for older bikes is final 5th star. Great job!”

Helpful Report

Posted 5 years ago

“Excellent product. I realized I needed to order a different kit that included new brake pistons, and it was extremely easy returning the one kit and ordering the other kit. Refund to my credit card was very quick. Would highly recommend Brakecrafters.”

Helpful Report

(Cave Creek) - Posted 18 hours ago

“excellent order processing & shipping, will definitely keep Brakecrafters on my list”

Helpful Report

(Cave Creek) - Posted 4 days ago

“Quick service, nicely packed and organized kit. Will be back for my caliper rebuilds!”

Helpful Report

(Cave Creek) - Posted 5 days ago

“I recently ordered brake parts for my motorcycle from Brakecrafters, and I couldn’t be more impressed with their service. When UPS lost the package and claimed it was "lost in transit," I was initially worried. But I reached out to Brakecrafters' customer service, and they went above and beyond to make it right. Without hesitation, they resent my entire order at their own expense, using a different carrier to ensure I got my parts as quickly as possible. This kind of dedication to customer satisfaction is rare these days, and I truly appreciate it. I’ll definitely be a repeat customer and highly recommend Brakecrafters to anyone in need of motorcycle parts. Their professionalism and commitment to please their customers are unmatched!”

Helpful Report

(Cave Creek) - Posted 6 days ago

Thank you so much for your fantastic review! We’re truly grateful you took the time to share your experience. We're sorry for the initial inconvenience caused by the lost package, but we're glad we could make things right for you quickly. At BrakeCrafters, we pride ourselves on providing not just quality parts, but quality service — and it's wonderful to know that came through for you. Your kind words about our team’s professionalism and commitment mean a lot to us. We look forward to serving you again in the future, and we sincerely appreciate your recommendation!

Posted 6 days ago

“Excellent!”

Helpful Report

(Cave Creek) - Posted 6 days ago

“Customer support ignored my question completely, so I just had to take a chance that the 32mm seals would fit. Turns out they worked, so that made me happy. Didn't appreciate the anxiety. I would order from you guys ALL THE TIME if you could confirm fitment on old Ducati Brembo master cylinders. Why don't you do that? I think you know how sketchy the availability is on old Brembo stuff and you guys could come through like champs if you could only add details to the listings or confirm fitment for your customers. Price on what I ordered was very reasonable.”

Helpful Report

(Cave Creek) - Posted 1 week ago

Thank you for taking the time to leave your feedback. We're really sorry to hear that your question went unanswered — that’s not the experience we aim to provide, and we completely understand the frustration and uncertainty that caused. We're glad to hear the seals worked out in the end, but we agree that no one should have to take a chance when it comes to fitment, especially with vintage parts like old Ducati Brembo components. Your suggestion is a great one, and we're actively working on improving the accuracy and detail of our listings, especially for hard-to-source items. We truly appreciate your insight and hope to earn your trust and repeat business in the future by doing better. Thank you again for your honest review.

Posted 1 week ago

“Shipped quickly, good quality kit that made my caliper rebuild a breeze.”

Helpful Report

(Cave Creek) - Posted 1 week ago

“I have placed 2 orders now with Brakecrafters. Both orders were easy to place, shipped quickly and arrived on time. Prices were equal to or beat anywhere i could find. One order required a few emails to customer service to confirm proper item# and that was even no hassle or issue for them. Will order future needed Brake items from here. Thank you! -, BEAR”

Helpful Report

(Cave Creek) - Posted 1 week ago

“Thanks for the great rebuild kits for my FJR! Nice packaged kit for all of us. Fast shipping also.”

Helpful Report

(Cave Creek) - Posted 1 week ago

“Products is brand new in perfect condition and works well thank you!”

Helpful Report

(Cave Creek) - Posted 2 weeks ago

“Product fitment was perfect and everything as discribed.”

Helpful Report

(Cave Creek) - Posted 2 weeks ago

“Top notch #1 in my book”

Helpful Report

(Cave Creek) - Posted 2 weeks ago

“Fast delivery. Great product.”

Helpful Report

(Cave Creek) - Posted 2 weeks ago

“Good product, good directions, exactly what I needed to rebuild my clutch slave cylinder. Only complaint is it took 9 calendar days for me to receive it and although it appears this is a Taxifornia company, the shipping manifest indicates it originated in Troy, OH”

Helpful Report