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Brakecrafters Reviews

4.9 Rating 1,960 Reviews

97 %

of reviewers recommend Brakecrafters

Company Reviews

Product Reviews

4.9

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

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Brakecrafters 5 star review on 31st May 2025

Brakecrafters 5 star review on 15th May 2025

Brakecrafters 5 star review on 15th May 2025

Brakecrafters 5 star review on 15th May 2025

Brakecrafters 5 star review on 4th April 2025

Brakecrafters 5 star review on 24th March 2025

Brakecrafters 5 star review on 20th March 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery time”

Helpful Report

(Cave Creek) - Posted 1 month ago

“Prompt service and quality parts. I will use Brake crafters again.”

Helpful Report

(Cave Creek) - Posted 1 month ago

“Excellent product. Fast delivery”

Helpful Report

(Cave Creek) - Posted 2 months ago

“you guys are great. brake piston were of top quality and fit with no problems”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Website was easy to use to find the correct kit for my bike! The kit was simple and easy!”

Brakecrafters 5 star review on 31st May 2025

Helpful Report

(Cave Creek) - Posted 2 months ago

“Parts arrived timely and very high quality. Thank goodness brakecrafters are there for people with vintage bikes. Dealers don't have what we need.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Have not received my order. It’s held up in Chicago. Shipping is slow. Please offer pay options for shipping outside of US that are faster.”

Helpful Report

(Cave Creek) - Posted 2 months ago

I completely understand how important it is to receive your order on time, and I’m sorry for any frustration this delay may have caused. I’d like to reassure you that your order was shipped the same day it was placed—May 14. According to the tracking information and the details shown on your order page, the expected delivery window is between May 28 and June 17. As today is May 29, your order is still within the estimated delivery timeframe. For future orders, please note that we do offer a variety of shipping options during checkout, including carriers with faster delivery timelines, so you can select the method that best fits your needs. We truly appreciate your patience and understanding. If there’s anything else we can do to assist, please don’t hesitate to let us know.

Posted 2 months ago

“Excellent buying experience thank you very much!”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Great prices and fast shipping.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Master cylinder rebuild kit parts seem to be good quality and fit just like they should. I would purchase from Brakecrafters again.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Abbey in customer service/sales was wonderful to work with! She was able to help me with compatibility to make sure I ordered the right levers for my bike. She communicated all the way from start to finish and changes to my order, delays or fielded my many questions. I have my new Synto Evo brake and clutch levers and they are beautiful!! I ordered the titanium with a gold adjuster knob. So happy with this company and this product they sell:) Highly recommend!!”

Brakecrafters 5 star review on 15th May 2025

Brakecrafters 5 star review on 15th May 2025

Brakecrafters 5 star review on 15th May 2025

Helpful Report

(Cave Creek) - Posted 2 months ago

“I am a returning Brake Crafters customer because of the quality of the parts and everything is there to do the job properly. I hate not being able to finish the job due to some missing component and these guys send everything you need! I am a fan.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“This was my first clutch rebuild, i had no idea what to expect but the instructions that came with the kid was very helpful. came with a little tub of grease and everything. overall great experience”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Everything I needed to rebuild my caliper was in the kit. Made the job very easy. Thanks so much.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“quality parts , fast shipper”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Fast delivery and good product!”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Excellent quality, worked great. It did not come with the O-ring for the for the plastic inlet . That is my issue. I reused the original o-ring. I still give it ⭐️⭐️⭐️⭐️⭐️. The kit comes grease but doesn't say where it goes. I watched videos to find out. 1982 Goldwing gl1100i”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Very helpful very friendly quick delivery”

Helpful Report

(Cave Creek) - Posted 2 months ago

“Doyle was very helpful in finding the part I need. The shpping however was high, it was just orings that could have just been put in a regular envelope using a regular stamp.”

Helpful Report

(Cave Creek) - Posted 3 months ago

Thank you for your feedback—we’re glad to hear that Doyle was able to help you find the part you needed! We appreciate your comment about the shipping cost. For all orders under $25, we apply a flat $5.00 shipping fee to help cover handling, packaging, and tracking. While we understand it may feel high for small items like O-rings, this policy ensures your order arrives safely and can be tracked during delivery. That said, we’re always looking for ways to improve and will continue exploring more cost-effective shipping options for small parts. Thanks again for your input and for choosing us—we hope to serve you again in the future!

Posted 2 months ago

“I have been impressed by Brakecrafters quality in the past and they dazzled me again!”

Helpful Report

(Cave Creek) - Posted 3 months ago

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Brakecrafters is rated 4.9 based on 1,960 reviews