Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Brakecrafters Reviews

4.9 Rating 1,652 Reviews

97 %

of reviewers recommend Brakecrafters

Company Reviews

Product Reviews

4.9

Based on 1,652 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

Write Your review

Tell us how Brakecrafters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brakecrafters 5 star review on 23rd April 2024

Brakecrafters 5 star review on 5th April 2024

Brakecrafters 5 star review on 4th March 2024

Brakecrafters 5 star review on 2nd March 2024

Brakecrafters 5 star review on 28th October 2023

Brakecrafters 5 star review on 21st October 2023

Brakecrafters 5 star review on 26th June 2023

74

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three things.Front and rear brakes,rear master cylinder rebuild kit for my 1996 ducatti 900ssp.Brakes were fine Recieved ok,brakes fit,master cylinder kit did not.Unfortunatley i tore the kit open before realizing it.Only thing fit was the new spring and dust boot.Luckly i was abail to clean and re assemble.”

Posted 8 months ago

“I installed the kit but did not work properly. purchased a kit from another company and was installed by me without no issues.”

Posted 11 months ago

“Have not received anything spent alot of money.”

Posted 1 year ago

“Ordered a front master cylinder rebuild kit for my 81 Honda cb650c, was very pleased with website design and ordering process. Items were impressively packaged, overall high opinion of brakecrafters. However the kit did not match the parts I took out. Did not work for my bike. Maybe I misread the fitment list or otherwise missed something? If so I would love to know and I'll change the review”

Posted 1 year ago

“Order number ,03_08680_25607, didn't arrive as stated , spent good money so please help regards Stan ,item number 223121364189”

Posted 1 year ago

“Package not received waited a month to find out it never got sent 9227 sw 156. Pl Dunnellon Fla. 34432”

Posted 1 year ago

“The part sent to me was incomplete i ordered a set for 2 4 piston brakes seal kit but what was sent to me is a single set. i sent an email but nobody has responded to my email. very poor service and i felt like i was scammed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Posted 2 years ago

“Ordered products after prompt delivery on a previous order. Had an issue at checkout because it didn’t accept the 15% off code prior to me hitting pay or whatever. Emailed asking for this to be resolved, never heard anything back. Then the products eventually arrived considerably later than everything else I ordered the same day. The stuff seems good but I can’t even get a simply email back telling me I’d get the discount they offered or I’d atleast know I was out of luck instead of you guys not even caring enough to respond.”

Posted 2 years ago

“Not too pleased. Still have not received my purchase.”

Posted 3 years ago

“Didn’t get the parts yet. It’s been 14 days”

Posted 3 years ago

“The clutch master cylinder kit did not work. Spent countless hours trying to. Customer service called and tried to help me out but to jo avail. Missed the end of the riding season stubbornly getting it to work. Today, installed a kit from Kawasaki shop and it worked perfectly !!!! I caution folks... if the package does not say, Kawasaki," don't buy it. Lastly, this kit cost far less than the kit about which I am commenting. But, it did not include the solid plunger that goes on top of the spring.”

Posted 3 years ago

“Very insincere company, they keep asking for reviews...................the product hasnt even left their country. Not a care whether ive actually got the parts............but very instant they get a review. So OK you suck, never again.”

Posted 3 years ago

Hi Mark, If you check the tracking, you can see you placed your order on Sunday the 17th and this was confirmed received by the Post Office on the very next day, Monday morning. Tracking will only show as far as the U.S border where once it is handed over to Canada Post there is no more tracking for postal services. We shipped your order the first business day and pride ourselves on how quickly we ship, but we cannot control either the USPS (Which generally do a very good job!) or more so, can't control Canada Post (Which we hear does have a lot of difficulty) Hey, we hate when things don't get where they should be on time and during this pandemic, we've had a lot of issues with all the carriers (Fedex, UPS and DHL) It sucks all round and we're not picking on you - and don't think its fair to pick on us. You placed your order on the Sunday the 17th and here's the tracking to show when we delivered and scanned at the Post Office - LW008058474US

Posted 3 years ago

“Ordered caliper rebuild kit but pistons were too small”

Posted 4 years ago

“I'm still waiting to get them”

Posted 4 years ago

“The seals didn't fit and neither did the pistons. I really hate to leave bad reviews, but this was honestly a waste of my money and my time. Whatever quality control brakecrafters is running, it has failed in this instance.”

Posted 4 years ago

Hi Ty, We pride ourselves on our unparalleled quality control. Please contact us at (855) 786 7968. Despite the unprecedented circumstances, we find ourselves in with the ongoing pandemic we're still working to go above and beyond for customers with install issues such as yourself. If you'd like to resolve your problem, please contact us. We will always back the quality of our products with our 100% no quibble returns policy. We're available 9am-4pm M-F and Saturday 9-12 pm. Brakecrafters Customer Success Team

Posted 4 years ago

“I ordered 2 rebuild kits for front and 1 for the rear However I received 3 front instead still need the rear. 2000 Honda 1500glcf”

Posted 4 years ago

“Didn’t fix at all”

Posted 4 years ago

Brakecrafters is rated 4.9 based on 1,652 reviews