Brakecrafters Reviews

Name: Brakecrafters
Address: 650 Olympic Drive, Olympic Drive, 650 Olympic Drive, Olympic Drive, Troy
Rating: 4.85

4.9 Rating 2,035 Reviews

97 %

of reviewers recommend Brakecrafters

4.9

Based on 2,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

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Brakecrafters 5 star review on 4th December 2025

Brakecrafters 5 star review on 4th April 2025

Aaron F

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very insincere company, they keep asking for reviews...................the product hasnt even left their country. Not a care whether ive actually got the parts............but very instant they get a review. So OK you suck, never again.”

Helpful Report

Posted 5 years ago

Hi Mark, If you check the tracking, you can see you placed your order on Sunday the 17th and this was confirmed received by the Post Office on the very next day, Monday morning. Tracking will only show as far as the U.S border where once it is handed over to Canada Post there is no more tracking for postal services. We shipped your order the first business day and pride ourselves on how quickly we ship, but we cannot control either the USPS (Which generally do a very good job!) or more so, can't control Canada Post (Which we hear does have a lot of difficulty) Hey, we hate when things don't get where they should be on time and during this pandemic, we've had a lot of issues with all the carriers (Fedex, UPS and DHL) It sucks all round and we're not picking on you - and don't think its fair to pick on us. You placed your order on the Sunday the 17th and here's the tracking to show when we delivered and scanned at the Post Office - LW008058474US

Posted 5 years ago

“Ordered caliper rebuild kit but pistons were too small”

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Posted 5 years ago

“I'm still waiting to get them”

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Posted 5 years ago

“The seals didn't fit and neither did the pistons. I really hate to leave bad reviews, but this was honestly a waste of my money and my time. Whatever quality control brakecrafters is running, it has failed in this instance.”

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Posted 5 years ago

Hi Ty, We pride ourselves on our unparalleled quality control. Please contact us at (855) 786 7968. Despite the unprecedented circumstances, we find ourselves in with the ongoing pandemic we're still working to go above and beyond for customers with install issues such as yourself. If you'd like to resolve your problem, please contact us. We will always back the quality of our products with our 100% no quibble returns policy. We're available 9am-4pm M-F and Saturday 9-12 pm. Brakecrafters Customer Success Team

Posted 5 years ago

“I ordered 2 rebuild kits for front and 1 for the rear However I received 3 front instead still need the rear. 2000 Honda 1500glcf”

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Posted 6 years ago

“Didn’t fix at all”

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Posted 6 years ago

Brakecrafters is rated 4.9 based on 2,035 reviews