I recently ordered brake parts for my motorcycle from Brakecrafters, and I couldn’t be more impressed with their service. When UPS lost the package and claimed it was "lost in transit," I was initially worried. But I reached out to Brakecrafters' customer service, and they went above and beyond to make it right. Without hesitation, they resent my entire order at their own expense, using a different carrier to ensure I got my parts as quickly as possible. This kind of dedication to customer satisfaction is rare these days, and I truly appreciate it. I’ll definitely be a repeat customer and highly recommend Brakecrafters to anyone in need of motorcycle parts. Their professionalism and commitment to please their customers are unmatched!