Like other customers below, I had the same experience. It took so long so I contact them and the person name Cloe wrote me back the order processing time is 8 days so mine will be ship on the next day I contacted them. Yes, I waited a week to contact them because of what is going on right now. So, the next day I check on my order status still the same and I wrote them back again. Then the next day this person name Cloe wrote me back with the UPS tracking number. so I clicked the tracking number the package is not even shipped till now. They just created the label after I contacted them for the second time but not actually ship. This was my first time buying here also the last time. They think the customers are a fool. so said