I bought a MK brand handbag recently via Brandally. Their delivery service was good. I paid for one day delivery. However, due to the Christmas season, it has been delivered within three days.
I had a major complaint regarding the product. Even though it is a MK brand handbag, I have a serious doubt about the originality of the product. It is a pink colour bag. I have used it only for two days. The second day I noticed discoloration over the handle. I stopped to use the handbag and I had a chat with the customer care. They informed me that there is no way to return or refund. It may be a dye from my coat or jeans. They came to a conclusion that this is not a discoloration or fade. They asked me to remove the dye. I tried my best to clean it. But it didn’t work. I spent 132£ over the product. I feel so bad.
4 months ago
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