If I could give it zero stars, I would. I ordered two bras, exact same bra different cup sizes. What I didn't realize is this is just a clearing house and the orders are filled by another party. Only 1 bra arrived, and there was absolutely no communication on where the other bra may be, even though I was charged for both. No email stating only a partial order was sent. I contacted them about the missing bra, they sent me a "case number" with the statement, "we'll get TRY to answer your question as quickly as possible," which means never. Today, a month later I still haven't received an answer, the bra, or a refund. When they sent me a 'return ticket' number, they The bra I received didn't fit, but to return it cost $5.99. The return shipping cost is not unusual, but you don't know what the cost is until you print the return label. I ended up finding the exact same Bali bra at JCP for less money. Kohl's also carries whatever bra you might want to try and the returns are much easier (like JCP). Do yourself a favor, if you see a bra you like on Brayola try to find the brand/style/size somewhere else before you get sucked into buying from a place that doesn't care about customer service or satisfaction, doesn't appear to stock any bras and relies on 3rd parties because I received the bra from Inmar and it was returned to them. Inmar either can't use their logistics properly to charge/fulfill customers orders or they are unable to communicate with Brayola systems' effectively to say they can only ship a partial order. This is unacceptable. I wish I had read the reviews before ordering from them.