I called your customer service within two minutes of placing my order because of a mistake that was made. They told me there was no way to fix it and you just refuse the package when it arrived. So when the package did arrive there wasn't a name for the sender, so I didn't do refuse it because I didn't no the contents of the package. It may have been something else I had ordered from another company that I was waiting for. So to refuse it didn't make sense. So I am stuck paying $20 for shipping on an order that was supposed to be free shipping. And then I have to return one of the products I ordered and there is no paperwork included in the package.So I say all that to say that dealing with your company has been a problem since the moment I place my order.