I placed an order December 16, 2019. It is January 23, 2020 & I still have not received the order. I called them & was told I would receive an email in 2 days with a ship date. Never received an email. I have called multiple times & put on hold with music playing for 30 plus minutes. I have sent multiple emails & no one responds. They are still taking your money for orders but they do NOT ship your products. DO NOT ORDER FROM THEM. It has not always been like this. I ordered from them for several years with no problem. Angry customer who feels violated. I would give them zero stars but that is not an option.