First and foremost, their website inventory is not updated well so you'll need to spend some time adding items to your cart just to be notified it is out of stock. Second, expect delays on shipment. I placed my order on a Monday morning thinking I would be getting my shipment no later than the end of the week but as the week end neared, nothing - finally that Thursday I reached out to them and they responded saying it was an "unusual error" but did not offer provide expedited shipping. I tried to cancel my order because by that point I was going to have to go to my local vape shop to get juice. They refused saying it was already on it's way. I would think if they were the ones who forgot the order, they would overnight it and correct the situation but instead they offered me "breazy points" to use at their cumbersome online store - basically asking me to spend more time and money on their unreliable services. OVERALL : I tried this place because it came highly recommended but it appears that the level of quality and consistency of service VARY GREATLY. Use at your own risk and frustration. You might be better off going to your local shop even if you have to pay a little more.